Terms and Privacy

We use U.S. Postal Service (USPS) First Class or Priority Mail to ship to all locations in the United States and Internationally.Your exact shipping and handling charge is indicated during checkout.

USPS Express Mail (next day service) is also available to most locations at significantly higher rates.

All arrival times are estimated from the time your order leaves our fulfillment center. We will ship in-stock items within one to three business days of receipt of your order.

Return Policy
We stand behind our products and guarantee your satisfaction with every order.

Returns:
Action Pet Gear promises to deliver high-quality products, in good condition, to your door. If, for any reason, your shipment is not satisfactory, we will gladly replace it. Please indicate the reason for your return.

Please Contact us via email or phone before you send your returns to Action Pet Gear.

Please include the original paperwork and packaging, and send your return within 30 days of receiving your order.

As always, we guarantee our products against breakage or failure under normal use, as well as any manufacturing defects. Our products are designed to give you years of enjoyment and use.

If you are under 18 years of age, you must have your parent or guardian's permission to order products from our website.

Action Pet Gear is not responsible for any injury from use or misuse of our products or as a result of manufactures defects or wear and tear.

Privacy Policy

At Action Pet Gear Online Store, we are committed to protecting your privacy.

We do not sell, trade, or rent your personal information to other companies. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not collect any personal information about you except when you specifically and knowingly provide such information.

It may be helpful for you to know how we use the information we collect:

When you order, we request your name, email address, mailing address, telephone number, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

From time to time, we may give you the opportunity to participate in surveys. If you agree, we will ask questions about you and your pet, and satisfaction with our store, and your ideas for improving the site. All information will be kept confidential and will be used to help us make Action Pet Gear Online Store a better site for you.

We may collect certain technical information, which does not allow us to identify you personally, but pertains to your use of the Internet. For example, on the Web such information may include the type of Internet Browser that you are using, and through email the information may include the type of messaging capabilities. This information enables us to enhance the content you receive from us. By using our Web site, you consent to the collection and use of this information by Action Pet Gear Online Store.

If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personal identifying information.